USPS Post Office · Official passport acceptance facility
WESTLAND RETAIL UNIT
An official passport acceptance point serving Columbus, Ohio: here you can execute Form DS-11 for first-time applicants and children under 16. Details from State Department data.
Before you visit
Book on the USPS scheduler
This location books passport slots online — direct link.
Talk to a real person
The shortcut through the passport line's phone menu (NPIC).
What to bring
DS-11 unsigned, evidence, ID, photo, two payments — the checklist.
Exact 2026 fees
$165 first adult book all-in. Full table, who pays what to whom.
| Monday | 10:00 AM – 3:00 PM |
| Tuesday | 10:00 AM – 3:00 PM |
| Wednesday | 10:00 AM – 3:00 PM |
| Thursday | 10:00 AM – 3:00 PM |
| Friday | 10:00 AM – 3:00 PM |
| Saturday | 10:00 AM – 11:00 AM |
| Sunday | Closed / not listed |
To schedule a passport appointment or view additional passport acceptance times, please visit www.usps.com/scheduler.
Source: U.S. Department of State facility locator. Confirm hours by phone — passport windows often differ from general business hours.
Busy and quiet times
- Quietest: mid-morning and mid-afternoon, Tuesday to Thursday — and scheduler slots released for those windows go last.
- Busiest: Mondays, lunchtime, Saturdays (this location has Saturday passport hours — expect lines), and January through summer as travel season peaks.
- Rule of thumb: passport windows close intake before posted closing when the day's capacity fills — earlier in your visit beats later.
What to bring: the 60-second checklist
- Form DS-11 filled out but unsigned — you sign in front of the acceptance agent.
- Citizenship evidence (birth certificate or old passport) + a photocopy on plain paper.
- Photo ID (driver's license) + photocopy.
- One 2x2 photo — or have it taken here on-site.
- Two payments: application fee by check or money order to "U.S. Department of State", and the $35 execution fee to the facility. Full fee table.
Frequently asked questions
Do I need an appointment at WESTLAND RETAIL UNIT?
To schedule a passport appointment or view additional passport acceptance times, please visit www.usps.com/scheduler.
Can I get passport photos here?
Yes — this facility offers on-site passport photo service (fee applies, typically around $15). You can also bring your own compliant 2x2 photo.
What should I bring?
Completed Form DS-11 (do not sign it beforehand), proof of U.S. citizenship plus a photocopy, valid photo ID plus a photocopy, one passport photo, and payment: the application fee by check or money order to "U.S. Department of State" and the $35 execution fee paid separately to the facility.
How much does it cost?
For a first-time adult passport book: $130 application fee + $35 execution fee = $165 total. Minors under 16: $100 + $35. Add $60 for expedited processing. See our full fee breakdown for cards, renewals and delivery options.
Other facilities in Columbus
UPPER ARLINGTON PUBLIC LIBRARY
2800 TREMONT RD. · (614) 486-9621
COLUMBUS WEST CITY
850 TWIN RIVERS DRIVE · (614) 469-4541
EASTLAND FINANCE UNIT
4255 MACSWAY AVE · (614) 575-2529
FRANKLIN COUNTY CLERK OF COURTS
345 SOUTH HIGH ST · (614) 525-3621
COLUMBUS CITYGATE STATION
2323 CITYGATE DR · (614) 472-0632
Related guides
Expedited passport
+$60 for 2-3 weeks, or same-day agency routes.
Processing times
Door-to-door timelines for every route.
Post office passports
How the USPS system works, step by step.
Walk-in offices
Where no appointment is needed.