Independent guide — not the U.S. Department of State. Official source: travel.state.gov
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Official passport acceptance facility

ONONDAGA TOWN CLERK

One of Syracuse's official acceptance facilities for U.S. passport applications. Below: direct phone, passport window hours and what to bring, sourced from the State Department's locator.

More offices in Syracuse 2026 fees How appointments work

Before you visit

Check appointment rules

Some facilities take walk-ins; one call settles it.

Talk to a real person

The shortcut through the passport line's phone menu (NPIC).

What to bring

DS-11 unsigned, evidence, ID, photo, two payments — the checklist.

Exact 2026 fees

$165 first adult book all-in. Full table, who pays what to whom.

Get directions
Accessible Photos nearby
Address5020 BALL ROAD, Syracuse, NY 13215 Phone(315) 469-1583 SchedulingWWW.TOWNOFONONDAGA.GOV Passport hours
Monday8:30 AM – 4:30 PM
Tuesday8:30 AM – 4:30 PM
Wednesday8:30 AM – 4:30 PM
Thursday8:30 AM – 4:30 PM
Friday8:30 AM – 4:30 PM
SaturdayClosed / not listed
SundayClosed / not listed

WE DO NOT TAKE PHOTOS ON SITE

Source: U.S. Department of State facility locator. Confirm hours by phone — passport windows often differ from general business hours.

Busy and quiet times

Your visit, prepared in 60 seconds

  1. Form DS-11 filled out but unsigned — you sign in front of the acceptance agent.
  2. Citizenship evidence (birth certificate or old passport) + a photocopy on plain paper.
  3. Photo ID (driver's license) + photocopy.
  4. One 2x2 photo.
  5. Two payments: application fee by check or money order to "U.S. Department of State", and the $35 execution fee to the facility. Full fee table.
Adult renewal? Most adult renewals skip the acceptance facility entirely — you can renew by mail or online for $130 with no execution fee. Facilities are for first-time applicants, children under 16, and replacements after loss.

Frequently asked questions

Do I need an appointment at ONONDAGA TOWN CLERK?

WE DO NOT TAKE PHOTOS ON SITE

Can I get passport photos here?

This facility does not take photos on site, but photo services are available nearby (pharmacies and shipping stores). Bring a compliant 2x2 photo with you.

What should I bring?

Completed Form DS-11 (do not sign it beforehand), proof of U.S. citizenship plus a photocopy, valid photo ID plus a photocopy, one passport photo, and payment: the application fee by check or money order to "U.S. Department of State" and the $35 execution fee paid separately to the facility.

How much does it cost?

For a first-time adult passport book: $130 application fee + $35 execution fee = $165 total. Minors under 16: $100 + $35. Add $60 for expedited processing. See our full fee breakdown for cards, renewals and delivery options.

Other facilities in Syracuse

ONONDAGA COUNTY CLERKS OFFICE

401 MONTGOMERY ST · (315) 435-2229

SYRACUSE POST OFFICE

5640 EAST TAFT ROAD · (315) 452-3416

COLVIN STATION

2200 SOUTH SALINA STREET · (315) 478-0027

SYRACUSE POST OFFICE DEWITT STATION

6581 KINNE ROAD · (315) 445-1645

FRANKLIN SQUARE STATION

401 WEST DIVISION STREET · (315) 478-8849

Related guides

Expedited passport

+$60 for 2-3 weeks, or same-day agency routes.

Processing times

Door-to-door timelines for every route.

Post office passports

How the USPS system works, step by step.

Walk-in offices

Where no appointment is needed.

Independent site, not affiliated with the State Department or USPS. Facility details come from the official public locator and can change — verify with the facility.