Official passport acceptance facility
ALA MOANA SATELLITE CITY HALL
One of Honolulu's official acceptance facilities for U.S. passport applications. Below: direct phone, passport window hours and what to bring, sourced from the State Department's locator.
Before you visit
Check appointment rules
Some facilities take walk-ins; one call settles it.
Talk to a real person
The shortcut through the passport line's phone menu (NPIC).
What to bring
DS-11 unsigned, evidence, ID, photo, two payments — the checklist.
Exact 2026 fees
$165 first adult book all-in. Full table, who pays what to whom.
| Monday | Closed / not listed |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed / not listed |
| Sunday | Closed / not listed |
Credit cards, debit cards, and other digital payment methods accepted at this location. Please contact the facility for additional information. To make an appointment please go to www.AlohaQ.org
Source: U.S. Department of State facility locator. Confirm hours by phone — passport windows often differ from general business hours.
Busy and quiet times
- Quietest: mid-morning and mid-afternoon, Tuesday to Thursday.
- Busiest: Mondays, lunchtime, Saturdays, and January through summer as travel season peaks.
- Rule of thumb: passport windows close intake before posted closing when the day's capacity fills — earlier in your visit beats later.
What to bring: the 60-second checklist
- Form DS-11 filled out but unsigned — you sign in front of the acceptance agent.
- Citizenship evidence (birth certificate or old passport) + a photocopy on plain paper.
- Photo ID (driver's license) + photocopy.
- One 2x2 photo.
- Two payments: application fee by check or money order to "U.S. Department of State", and the $35 execution fee to the facility. Full fee table.
Frequently asked questions
Do I need an appointment at ALA MOANA SATELLITE CITY HALL?
Credit cards, debit cards, and other digital payment methods accepted at this location. Please contact the facility for additional information. To make an appointment please go to www.AlohaQ.org
Can I get passport photos here?
This facility does not take photos on site, but photo services are available nearby (pharmacies and shipping stores). Bring a compliant 2x2 photo with you.
What should I bring?
Completed Form DS-11 (do not sign it beforehand), proof of U.S. citizenship plus a photocopy, valid photo ID plus a photocopy, one passport photo, and payment: the application fee by check or money order to "U.S. Department of State" and the $35 execution fee paid separately to the facility.
How much does it cost?
For a first-time adult passport book: $130 application fee + $35 execution fee = $165 total. Minors under 16: $100 + $35. Add $60 for expedited processing. See our full fee breakdown for cards, renewals and delivery options.
Other facilities in Honolulu
UH CAMPUS CENTER
2465 CAMPUS ROAD · (808) 956-7236
KAPIOLANI COMMUNITY COLLEGE
4303 DIAMOND HEAD ROAD · (808) 734-9258
HAWAII STATE LIBRARY
478 S. KING ST. · (808) 586-3477
Related guides
Expedited passport
+$60 for 2-3 weeks, or same-day agency routes.
Processing times
Door-to-door timelines for every route.
Post office passports
How the USPS system works, step by step.
Walk-in offices
Where no appointment is needed.